Can't find what you're looking for? Contact our 24/7 support team
KING PH FAQs - Frequently Asked Questions
Search Our FAQs
2>
Registration & Account
Registration is simple and takes less than 2 minutes:
- Click the "Register" button on our homepage
- Fill in your details (name, email, mobile number)
- Create a secure password
- Verify your mobile number via SMS
- Accept our terms and conditions
- Complete your first deposit to start playing
No KYC documents required to register - just your basic information!
Yes! Registration at KING PH is completely free. You don't need to pay any fees to create your account. However, to start playing real money games, you'll need to make a minimum deposit of ₱100.
To register, you'll need to provide:
- Full name (as per ID)
- Valid email address
- Philippine mobile number
- Date of birth (must be 18+)
- Preferred currency (PHP)
Your personal information is kept secure and encrypted at all times.
You must be at least 18 years old to register and play at KING PH. We implement strict age verification measures to ensure compliance with Philippine gaming regulations.
Deposits & Withdrawals
KING PH offers multiple convenient payment methods for Filipino players:
- Gcash: Instant deposits and withdrawals
- PayMaya: Secure digital wallet
- Bank Transfer: BDO, BPI, Metrobank, etc.
- Debit/Credit Cards: Visa, Mastercard
- Over-the-Counter: 7-Eleven, LBC, etc.
Choose the method that's most convenient for you!
The minimum deposit at KING PH is ₱100. There's no maximum deposit limit, though certain payment methods may have their own limits.
Withdrawal times vary by method:
- Gcash: 5-15 minutes
- PayMaya: 15-30 minutes
- Bank Transfer: 1-3 business days
- Over-the-Counter: 1-2 business days
Our team processes withdrawals within 24 hours during business days.
KING PH does not charge any withdrawal fees. However, some payment processors may apply their own fees. Your withdrawal amount will be the full amount you requested minus any applicable payment processor fees.
The maximum daily withdrawal limit is ₱500,000. VIP members may have higher limits upon request. For larger amounts, we can arrange special processing.
Bonuses & Promotions
New players at KING PH can enjoy an exclusive welcome package:
- First Deposit: 100% match up to ₱20,000 + 77 free spins
- Second Deposit: 50% match up to ₱15,000
- Third Deposit: 100% match up to ₱25,000
- Daily Reload: 20% bonus on deposits (weekends only)
Total bonus value: up to ₱77,777!
Bonus funds must be wagered 35x before they can be withdrawn. For example, if you receive ₱1,000 in bonus, you need to place ₱35,000 in total bets before the bonus becomes withdrawable. Different games contribute differently to wagering requirements.
You can only claim one welcome bonus package. However, once you've completed the welcome package, you can participate in our regular promotions, reload bonuses, and VIP-exclusive offers.
Games & Gameplay
KING PH offers a comprehensive selection of 125+ games:
- Slot Games: Classic and modern slots with jackpots
- Fishing Games: Interactive skill-based fishing games
- Live Casino: Real dealers with live streaming
- Card Games: Blackjack, Baccarat, Poker variants
Games are provided by top-tier developers with certified fair RNG systems.
Yes! Most of our games offer free demo mode that you can play without real money. This is perfect for learning game mechanics and trying out new games risk-free. Simply click "Demo" or "Play for Fun" on any game.
Absolutely! All KING PH games use certified Random Number Generators (RNG) that are regularly audited by independent testing agencies. Our games are fair, transparent, and comply with international gaming standards.
KING PH is fully optimized for all devices:
- Desktop: Windows, Mac, Linux browsers
- Mobile: iOS and Android smartphones
- Tablets: All tablet devices
- Apps: Dedicated mobile apps for better performance
Seamless gameplay across all platforms!
Security & Fair Play
KING PH uses 256-bit SSL encryption to protect all your personal and financial information. We follow strict security protocols and never share your data with third parties. Your information is stored on secure, encrypted servers.
Yes! KING PH is fully licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). We operate in compliance with all Philippine gaming laws and regulations, ensuring safe and legal gaming for Filipino players.
KING PH promotes responsible gaming through:
- Setting deposit limits
- Self-exclusion options
- Reality checks and time limits
- Access to support resources
- Age verification systems
You can access responsible gaming tools in your account settings or contact our support team for assistance.
Customer Support
Our friendly support team is available 24/7 through multiple channels:
- Live Chat: Click the chat icon on our website
- Email: [email protected]
- Phone: +63 917 123 4567
- WhatsApp: +63 917 123 4567
- Facebook Messenger: KING PH Official
We respond to all inquiries within minutes during business hours!
Our customer support team is fluent in both English and Filipino, ensuring that all Filipino players can communicate comfortably in their preferred language.
Our live chat and phone support are available 24 hours a day, 7 days a week. Email support typically responds within 1 hour during business days and within 4 hours on weekends and holidays.
Technical Issues
KING PH works best on modern browsers:
- Chrome (version 90+)
- Firefox (version 88+)
- Safari (version 14+)
- Edge (version 90+)
For the best experience, please keep your browser updated to the latest version.
If games are not loading, try these solutions:
- Clear your browser cache and cookies
- Disable browser extensions temporarily
- Try a different browser
- Check your internet connection
- Update your browser to the latest version
If the issue persists, contact our support team for assistance.
Still Have Questions?
Our dedicated support team is here to help you 24/7! Don't hesitate to reach out if you need assistance with anything.
Or call us directly: +63 917 123 4567